Date & time found: 08/04/20, 23:07 GMT
OS: Windows 10 x64
Browser: Google Chrome v81.0.4044.92 (Official Build) (64-bit)
Example webpages affected:
1) https://www.universal-credit.service.gov.uk/sign-in
2) https://www.universal-credit.service.gov.uk/contact
3) https://www.universal-credit.service.gov.uk/privacypolicy
4) https://www.universal-credit.service.gov.uk/cookiepolicy
5) https://www.universal-credit.service.gov.uk/postcode-checker
Issue: Unlike the Civil Service Jobs site (https://www.civilservicejobs.service.gov.uk/csr/index.cgi), the stated sites above do not appear have a link to a page for users to provide feedback.
Impact: Users on the stated UC pages can not easily see a way to provide feedback on their experience.
Screenshot for site 1):
dev00790 comments on issues found using public facing websites, and suggestions / recommendations (where applicable)
Wednesday, 8 April 2020
Tuesday, 7 April 2020
Universal Credit Sign in page - Service Unavailable?!
Date: 07/04/20
Time: Around 22:10
Website: https://www.universal-credit.service.gov.uk/sign-in
Operating System: Windows 10 x64 v1903
Browser: Google Chrome v80.0.3987.149 (Official Build) (64-bit)
Error message: "Sorry, the service is unavailable"
Screenshot of issue:
Time: Around 22:10
Website: https://www.universal-credit.service.gov.uk/sign-in
Operating System: Windows 10 x64 v1903
Browser: Google Chrome v80.0.3987.149 (Official Build) (64-bit)
Error message: "Sorry, the service is unavailable"
Screenshot of issue:
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